We think that preparation is the most important step in how to get a home lift. First of all we need to find out if your premises has the structure and the space of being able to install a lift. This includes doing a few measurements of the space where the lift is going to be installed. What needs to be measures is the maximum width, depth and height of the lift shaft as well as the floor to floor distance to calculate the exact travel height.
In this stage we have to make sure to clear the lift area and create the necessary space so a lift to be installed. In many cases the lift installation will require making a hole in your second, third or fourth floor depending on your wanted travel height. If that is the case then we will do a “hole-check-up” to make sure that it is possible to make this hole or holes without damaging the buildings structure. If you are a handy-man/woman yourself you can simply download our site survey here.
If we found out that your home suits perfectly well for installing one of our home lifts we will move forward to the next step which is customization. In this step we will sit down together and discuss on what size, colour of shaft, colour of carpet, colour of folio wrapping you want or any other optimization you want for your lift.
Warranty – We give our customers 2 years warranty on our installations and hardware except for the screw and nut where we offer an extensive warranty of 10 years if recommended service agreement is implemented. We want all of our customers to feel safe on having a proper functional lift without any hassle.
Maintenance – Our lifts doesn’t require any big amount of maintenance, mostly it is just checking the oil-level for the system and the battery once awhile. If you sign our service agreement we will offer you maintenance check-ups every 4, 6 or 12 months depending on agreement.
We recommend you to have a check-up at least once every year if you are using your lift on a regular basis.
After the lift has been customized there will be a signed contract followed up by a payment. The payment will be transferred to our bank account according to the purchase agreement.
Before submitting the order to our production unit we will do a last review of the order. Here we will simply ask you to check if all the details is correct. This to make sure that we haven’t missed anything.
Our factory in Sweden will receive our order and then start the production. This will take approximately 2-3 weeks depending on the choice of lift and customization options. Our short production time makes us one of the fastest supplier in the home lift industry.
Shipment will take approximately 4 weeks + another 1-2 weeks of customs clearance.
When your lift has arrived at the docs it will be picked up by a truck that will safely transport it to your door. Make sure you are prepared for the installation. Don’t worry, we are with you through the whole process if you have any questions.
Standard lift installation – A standard lift Installation will go on smoothly and take approximately 3-7 days. This is depending on if the site is ready and there were no unexpected issues.
Customized lift installation – Customized lifts can take a little bit longer and has an estimated installation time of 4-10 days.
Time frame – Preparation to Installation – Total estimated time from making the preparation to getting the lift installed is approximately 3-3,5 months if everything goes according to these steps.
After approximately 2 weeks after the installation we will contact you again to ensure that everything is working okay. We would also kindly ask you to give us a short review on our lift as well as on our services.